If you’ve ever watched The Big Bang Theory, you may remember the episode where Penny decides to start a business selling handmade hair accessories called Penny Blossoms (Season 2, Episode 18).
What you may not realize is that in doing so, Penny was teaching us a great lesson in small business strategy.
Sometimes You’re Too Close to Your Own Business
Penny knew how to make Penny Blossons, but when Sheldon, Leonard, Howard and Raj got involved, they saw things she didn’t.
They improved the product by introducing her to materials she was not familiar with. They streamlined production by creating an assembly line. They expanded her marketing beyond word of mouth by building her a website.
Could Penny have continued to grow her business? Sure! But with their outsider perspective and different expertise she was able to grow faster and more strategically.
That’s incredibly valuable in business. Sometimes you need someone who isn’t buried in the day-to-day to look at what you’re doing and ask:
“Why are you doing it that way?”
Productivity Isn’t Just About Working Faster
One of my favorite parts is watching them turn Leonard and Sheldon’s apartment into a miniature factory. Everyone has a specific job. There’s an assembly line. They even sing work songs to keep themselves moving. Ridiculous? A little.
But your environment, workflow, energy, and systems absolutely affect your productivity. The goal isn’t simply to work harder. It’s to make the work easier to do.
Making It Easy to Buy Is Great, Until It Works Too Well
Then comes my favorite business lesson. They make it incredibly easy to order Penny Blossoms online. Success!
Until someone orders 1,000 of them with rush delivery. Suddenly everyone is pulling an all-nighter trying to fulfill an order their business was never actually designed to handle.
But here’s the part that kills me: They survive. They finish the order. They’re exhausted.
And then they discover ANOTHER rush order for 1,000. They fixed the immediate problem without fixing the system that created the problem.
Sound familiar? Small business owners do this ALL THE TIME. We solve the emergency, breathe a sigh of relief, and immediately move on to the next thing. We rarely stop to ask:
Why did this happen? Should it have happened? And what needs to change so it doesn’t happen again?
So the same problems keep showing up. And eventually, we wonder why running the business feels so exhausting.
Sometimes the Most Productive Thing You Can Do Is Stop
This is one of the reasons I believe so strongly in coaching. It creates intentional time to get out of your business and work on your business.
To bring in an outside perspective. To analyze what’s working. Identify what keeps breaking. Challenge the way you’ve always done things. And make changes before you’re staring at another metaphorical order for 1,000 Penny Blossoms.
Because sometimes you don’t need to work harder. You need to stop long enough to figure out why you’re working so hard in the first place.
Ready for an outside perspective on your business?
Schedule a call with me and let’s figure out what could be working better.
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