Map. Optimize. Grow. Grow your business sustainably and strategically.
Most solopreneurs and small business owners work in their business every day but rarely step back to look at the full client journey. From clients finding you, purchasing and returning there are always opportunities to optimize, automate, repair, delegate, outsource and streamline.
That’s where The Client Journey comes in.
What This Program Does
Running a business is busy work. You’re juggling sales, service and admin, leaving little time to see where clients fall through the cracks and systems fail.
The Client Journey is a strategic one-on-one consulting program that helps you:
- See your entire customer experience clearly
From the first Google search or referral all the way to raving fan reviews. - Spot hidden opportunities
Opportunities to optimize, automate, repair, delegate, outsource and streamline - Prioritize next steps
Know exactly what will make the biggest impact right now.
You’ll walk away with a fully mapped client journey and a strategic action plan you can implement while still running your business day-to-day.
Program Structure Six (6) 50-minute one-on-one sessions (all virtual via Zoom)
Session 1
Begin Awareness, Findability & Reputation analysis.
Session 2
Review prior stages and begin Conversion analysis.
Session 3
Review prior stages and begin Retention analysis.
Session 4
Review prior stages and begin Renewal & Advocacy analysis.
Session 5
Review all stages and begin Priority Strategy.
Session 6
Finalize
Priority Strategy
- Designed to run over 6 months (can be accelerated if desired)
- Unlimited email access to your coach between sessions for questions & support
- Visual Client Journey Map tailored to your business.
- Final Deliverable: Clear strategic priorities to help you optimize and scale
Who Is This Program For?
This program is perfect for:
- Solopreneurs who feel stuck in the weeds of daily operations.
- Small business owners ready to refine and scale their business.
- Anyone ready to streamline their business for reliable growth.
📝 See If The Client Journey Is Right for You Schedule your free 30-minute consultation below!
About Me
I’m Maria Medina, a Certified Professional Coach with over 15 years of experience in marketing, business strategy, and networking. After scaling and selling my own business, I founded The Coaching Network to help small business owners work smarter, not just harder. My approach blends real-world entrepreneurship with strategic consulting, so you can grow your business with clarity, systems, and stronger client relationships.
Client Testimonials
Maria as my coach feels like adding an executive leader to my team. Her experience from startup to growth to exit gives her a perspective I truly value. She’s my strategist and thought partner in leadership, communication, and marketing, while also helping me grow personally in time management, limiting beliefs, and relationship building. On top of that, she’s fun to work with! I highly recommend Maria to any professional or leader looking for guidance and support.
We have been working with The Coaching Network (Maria) for about 6 months now. Maria has helped us tremendously with navigating business networking groups. Not just with selecting the one best for us, but trained us on how to participate in them. She’s even sent some referrals our way. Her knowledge with our industry is a huge plus with daily operations as we continue to learn and grow. Our sales have increased beyond the original target we set after the first few sessions. We will continue using those strategies going into next year focusing on continued growth. Thanks, Maria!
I have worked with Maria consistently for over six months. She proved to be highly effective in helping me analyze my existing marketing opportunities and create new ones. By providing an impartial point of view, she assists me in selecting the best course of action for each specific marketing strategy to maximize my ROI and shorten the turnaround cycles. Thank you, Maria!
